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Career Opportunities

Outreach coordinator/support advocate

Job Purpose:

The Outreach Coordinator reports directly to the Executive Director and is responsible for creating and implementing annual outreach strategies for the organization.  The Support Advocate reports directly to the Program Manager and for providing the program support required to successfully support program development and office operational system's needs. 

Primary Duties and Responsibilities

Community Outreach & Recruitment

  • Create and implement annual outreach plan including social media, presentations, meetings, awareness activities and events.

  • Schedule and conduct community presentations.

  • Work with Executive Director to develop marketing plans to recruit new volunteers and clients in line with organizational objectives.

  • Strengthen relationships with other service providers to improve service delivery to clients.

  • Search for, schedule and conduct meetings with local housing providers to assist with locating safe, independent housing for clients.

  • Serve on community committees and boards as directed by the Executive Director.

  • Recruit, place, retain and support Sarah's Friends volunteers.

  • Conduct and compile annual volunteer satisfaction survey.  

  • Create, coordinate and implement volunteer recognition activities.  These activities may include:

    • Annual volunteer appreciation events coordinated in conjunction with the Program Manager and Executive Director​

    • Quarterly volunteer E-newsletter

    • Securing volunteer awards for special achievements

Support Advocacy

  • Responsible for program organizing and operating.

    • Provide advocacy services and support to survivors of domestic violence and crime both in-person and via phone or internet.​

    • Create and maintain client files.

    • Conduct client assessments and intakes.  Orient clients to program rules and requirements if applicable. Assist clients in identifying and fulfilling needs.

    • Educate clients about dynamics of domestic violence and crime and refer clients to other agencies and resources and advocate directly with other agencies as needed to help clients access necessary services.  Maintain service partnerships with referral agencies.

    • Work with clients to develop and maintain relevant and meaningful case plans.  Meet regularly with clients to support case plan accomplishment.

    • Attend advocate or community meetings as offered or requested by the Program Manager.

    • Attend advocate or community training sessions as offered or requested by the Program Manager.

    • Work with the Program Manager to provide support groups for clients and schedule child care if needed. 

  • Measure performance and improve quality of services in all agency programs and all facets of agency operations. ​

  • Review services on an ongoing basis and research development of new programs as needs emerge.

  • Identify and implement best practices.

  • Inform the Program Manager of program issues, ideas for change, and accomplishments. 


  • ​Participate on the annual fundraising event committees as needed. 


  • Provide programmatic input to the Program Manager in strategic planning.

  • Represent the agency at private and public functions as needed.

  • Perform cash flow procedures in replacement of volunteers when needed.

  • Perform other duties as assigned by the Executive Director and/or the Program Manager. 

Qualifications & Competencies:

  • Preferred relevant professional experience in communications and/or marketing, preferably in a nonprofit organization

  • Associate's Degree in related field or related experience or equivalent work and training preferred

  • Must work well with persons of varied sexual preference, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled

  • Must pass a bureau of criminal investigations (BCI) check

  • Excellent public speaking and presentation skills

  • Ability to connect with others and forge strong relationships

  • Committed to the mission of serving survivors of crime

  • Highly organized, analytical, IT-competent, proficient in Microsoft Office programs

  • Ability to perform several tasks concurrently, time management and organizational skills

  • Ability to support, network, and motivate staff, volunteers, and clientele

  • Ability to maintain confidential information

  • Ability to organize and maintain detailed records; complete necessary paperwork and meet deadlines


Essential functions/working conditions

  • Light physical demands

  • Must be able to work under stress of meeting deadlines and changing priorities

  • Able to manipulate normal business machines and technology.  For example: able to operate computer and computer systems, office copiers, fax, phones

  • Able to effectively communicate both verbally and in writing


Full-time, 35 hours per week.  Monday-Friday in-office during business hours 8:30-4:30pm. 


Sarah's Friends Anti-Discrimination Statement

"This organization is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, national origin, sex, age, marital status, sexual orientation, disability, political affiliation, personal appearance, family responsibilities, matriculation or any other characteristic protected under federal, state, or local law.  Each person is evaluated on the basis of personal skill and merit.  This policy applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, and social, educational and recreational programs."



To apply: Please email your resume along with cover letter to


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